Privacy Policy

Effective Date: May 03, 2025

Resilient Mind and Body Lounge ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [resilientmbl.com], use our services, or engage with our online content.

1. Information We Collect We may collect personal information you voluntarily provide to us, such as:

- Name
- Email address
- Phone number
- Billing information (if applicable)
- Health or wellness preferences (for scheduling or assessments)

We may also collect usage data through cookies and similar technologies (see Cookies section).

2. How We Use Your Information

We use the collected data to:
- Schedule and manage appointments
- Provide services and support
- Communicate with you (e.g., confirmations, newsletters, promotions)
- Improve website performance and marketing

3. Sharing Your Information

We do not sell your information. We may share your data with trusted third-party vendors to provide services (e.g., booking platforms, email services, payment processors).

4. Cookies

Our site may use cookies to improve user experience and analyze traffic. You may disable cookies in your browser settings.

5. Data Security

We implement measures to protect your personal information, though no system is completely secure.

6. Your Rights

Depending on your location, you may have rights to access, correct, or delete your data. Contact us at [insert email] to make requests.

Terms and Conditions

Effective Date: May 03, 2025

By using our website [resilientmbl.com] and booking or participating in services at Resilient Mind and Body Lounge, you agree to these Terms and Conditions. If you do not agree, please do not use our site or services.

1. Services Offered Resilient Mind and Body Lounge offers wellness services including contrast therapy, compression therapy, massage, yoga, and wellness consultations. Services are intended for individuals 18+ unless with parental consent.

2. Appointments and Cancellations

- Appointments must be booked in advance via our website or designated platforms.
- Cancellations must be made at least 24 hours in advance to avoid fees.
- No-shows may result in a full charge.

3. Intellectual Property

All content on this site including text, images, branding, and logos is the property of Resilient Mind and Body Lounge and may not be copied or redistributed without permission.

4. User Conduct

You agree not to use the site in a way that:

- Violates any laws
- Harms or attempts to harm others
- Interferes with our operations or other users.

5. Limitation of Liability

We are not liable for any direct, indirect, or incidental damages resulting from your use of our services or website.

Disclaimer

Effective Date: May 03, 2025

Resilient Mind and Body Lounge provides general wellness information and services designed to promote health and relaxation. We are not a medical facility and do not provide diagnoses or medical treatments unless explicitly stated by licensed professionals.


Not Medical Advice

Information on this website or shared during sessions is for educational and informational purposes only and should not be interpreted as medical advice. Always consult a physician or qualified health provider before starting any wellness regimen, especially if you have medical conditions or are pregnant.

No Guarantees

While our services aim to improve wellness, individual results may vary. We do not guarantee specific outcomes.

Cookie Policy

Effective Date: May 03, 2025

This Cookie Policy explains how Resilient Mind and Body Lounge uses cookies and similar technologies to recognize you when you visit our website [resilientmbl.com]. It explains what these technologies are and why we use them, as well as your rights to control our use of them.


1. What Are Cookies? Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used to make websites work, or to work more efficiently, as well as to provide reporting information.


2. How We Use Cookies We use cookies for several reasons. Some cookies are required for technical reasons in order for our website to operate. Others enable us to track and target the interests of our users to enhance the experience. Google Analytics cookies help us understand how visitors interact with our site, which helps us improve user experience.


3. Controlling Cookies You can set your web browser to refuse cookies, or to alert you when cookies are being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.


4. Changes to This Policy We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date.